Free plan available. 7-day free trial. Additional charges may apply.
Rating (5.0)
Reviews
312
Developer
Ecom Propeller
Featured images gallery
Highlights
Built for your business
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Works with the latest themes
About this app
Launched
November 26, 2021
Languages
English
Categories
Warranties and insurance , Upselling and cross-selling
Works with
Checkout, Shipping Insurance, Shipping Protection, Skio, Recharge, Seal,, Gorgias, Reamaze, Klaviyo, Slide Cart, Rebuy Cart, Upsell, Order Protection, Package
Ditch shipping insurance apps & manage your own shipping protection program in-house as an upsell.
Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.)You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions.
Navidium is a self-service platform designed to give you the tools to create a self-funded shipping protection plan and manage incoming claims from your customers. (We are not an insurance company, and do NOT underwrite plans.)You keep 100% of what is collected, and route shipping protection premiums to yourself instead of having a shipping insurance provider in the middle. What is left becomes profit. Upsell digital products, order protection, upsell cart checkout including subscriptions. more
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Offset the cost of lost & damaged shipments with digital products cart upsell.
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Keep all the shipping protection fees, and add margin when claims are low.
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Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
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Route insurance protection fees back to you & increase your conversion rate.
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Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Pricing
7-day free trial
Free
Free to install
Up to 50 Orders a Month
- Up to 50 Orders a Month
- Free Expert Installation
- Automatic Installation
- Shipping Insurance Support
- Claims Portal + Upsell Features
Essential
$29.99/month
Up to 500 Orders Per Month
- Up to 500 Orders a Month
- Free Expert Installation
- Live Chat Support
- AI + Automation (Coming Soon)
- Post Purchase Upsells (Coming Soon)
Growth
$49.99/month
Up to 1000 Orders a Month
- Up to 1000 Orders a Month
- Free Expert Installation
- Live Chat Support
- AI + Automation (Coming Soon)
- Post Purchase Upsells (Coming Soon)
Enterprise - Plus
$99.99/month
- Unlimited Orders
- Free Expert Installation
- Shopify Plus Checkout Widget
- AI + Automation (Coming Soon)
- Post Purchase Upsells & Bumps
Free
Free to install
Up to 50 Orders a Month
- Up to 50 Orders a Month
- Free Expert Installation
- Automatic Installation
- Shipping Insurance Support
- Claims Portal + Upsell Features
Essential
$29.99/month
Up to 500 Orders Per Month
- Up to 500 Orders a Month
- Free Expert Installation
- Live Chat Support
- AI + Automation (Coming Soon)
- Post Purchase Upsells (Coming Soon)
Growth
$49.99/month
Up to 1000 Orders a Month
- Up to 1000 Orders a Month
- Free Expert Installation
- Live Chat Support
- AI + Automation (Coming Soon)
- Post Purchase Upsells (Coming Soon)
Enterprise - Plus
$99.99/month
- Unlimited Orders
- Free Expert Installation
- Shopify Plus Checkout Widget
- AI + Automation (Coming Soon)
- Post Purchase Upsells & Bumps
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
312 reviews
Overall rating
5
Counts per rating level
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5
309
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4
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3
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2
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1
3
What merchants think This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing shipping protection services, praising its comprehensive coverage options and internal claims handling. It's noted for its user-friendly interface, seamless Shopify integration, and potential for additional revenue through customizable protection rates. The app's customer support is described as responsive and helpful. Particularly beneficial for small businesses, it offers more control over insurance processes and is appreciated for its transparency and communication. Merchants report a high customer opt-in rate and a positive impact on revenue.
November 14, 2023
We've been using it for the past half year. When an app does what it says without issues, it saves a lot of time and money, which is precisely what this app does. Initially installed it quickly and smoothly without encountering any issues and it has been running flawlessly ever since.
This app brings our current and new customers peace of mind when it comes to shipping. It more than covers for the packages lost or damaged by the carrier and there is still a lot of recovered revenue at the end of each month. It is by far a much better alternative than carrier insurance as we can provide much faster coverage than the traditional insurance services which makes you and your customer wait weeks for a payout.
There is really nothing else out there that does something similar. If you're tired of dealing with typical carrier insurance costs, delays and service, try this. We consistently get a 60%-80% usage rate and end up only having to pay out less than half of what we collect. It is one of those rare win-win apps.
diy hair company
United States
About 1 year using the app
November 14, 2023
I've been using Navidium Shipping Protection for over a year, and I would say hands down, it's one of the best decisions I've made. We are living in trying times as small business owners. Margins are thin and market share is dwindling as more sellers come online. Reducing my risk against theft, fraud, damage, etc. is important to me. Leveling the "risk" playing field and sharing this expense with my customers is the single best way I've found to create a better user experience and sense of peace at an affordable price for all. When a customer opts into Navidium protection, what they are really buying is CONFIDENCE that ANY issues with their orders will be handled expeditiously and professionally. The revenue I gain with Navidium allows me, as a small business owner, to offer a better customer journey by upleveling their post purchase experience. Navidium helps make this affordable.
The Comfort Company
United States
About 1 year using the app
November 14, 2023
I used Route for a while then switched to Navidium. It's the best thing I ever did. It's an absolute no brainer. Route provided very little help and in fact it was a pain to have them handle shipping issues and our customers didn't like it either. Better to handle on your end and provide a better experience and make more margin in the process. 5 stars.
Crio Bru
United States
Over 1 year using the app
All reviews
About this app
Launched
November 26, 2021
Languages
English
Categories
Warranties and insurance , Upselling and cross-selling
Works with
Checkout, Shipping Insurance, Shipping Protection, Skio, Recharge, Seal,, Gorgias, Reamaze, Klaviyo, Slide Cart, Rebuy Cart, Upsell, Order Protection, Package
Built by Ecom Propeller
About Ecom Propeller
2 apps
5.0 average rating
2 years building apps for the Shopify App Store
House No 4, A Block, Talbag, Dhaka, 33132, BD
Support
Send a message
8453910009
support@navidiumapp.com
Alright, buckle up, because we're about to dive deep into the world of Navidium Shipping Protection. Now, I'm not just pulling this information out of thin air—trust me, I've done my homework.
Firstly, let's talk about Navidium itself. Launched on November 26, 2021, by Ecom Propeller, this app is not your run-of-the-mill shipping insurance solution. No, it's a self-service platform designed to empower businesses like yours to create and manage a self-funded shipping protection plan. And here's the kicker—it's not an insurance company. They don't underwrite plans; they're giving you the tools to take control. Imagine keeping 100% of the shipping protection fees and routing them back to yourself. Profit, my friend!
What can you do with Navidium, you ask? Well, the possibilities are extensive. You can upsell digital products, offer order protection, and even sweeten the deal with cart checkouts, including subscriptions. It's a one-stop-shop for offsetting the costs of lost and damaged shipments with a digital products cart upsell.
Now, let's talk shop—pricing. There's a 7-day free trial, and then it's game time. The tiers are laid out clearly: Free, Essential at $29.99/month, Growth at $49.99/month, and the Enterprise - Plus at $99.99/month, catering to businesses of all sizes. And guess what? It's all billed in USD, like a true international player.
But what really sets Navidium apart is what the people are saying. With a stellar 5.0 overall rating based on 312 reviews, it's no small feat. A whopping 99% of those ratings are 5 stars. Merchants are raving about the comprehensive coverage options, internal claims handling, user-friendly interface, and seamless Shopify integration. It's not just an app; it's a game-changer.
And don't just take my word for it—merchants are singing praises. One user from diy hair company in the United States, after a year of use, emphasizes the time and money saved. They report a 60%-80% usage rate and only paying out less than half of what they collect. That's a win-win, my friend.
Another testimonial comes from The Comfort Company, also in the United States, who sees Navidium as a crucial decision in these trying times for small businesses. It's not just about reducing risk; it's about offering confidence to customers and enhancing the post-purchase experience.
And let's not forget the switcheroo from Route to Navidium by Crio Bru. They describe it as the best decision ever, citing better control, a pain-free experience, and a solid 5 stars.
In a nutshell, Navidium is not just an app; it's a strategic move for businesses looking to take control of their shipping protection game. So, if you're tired of the typical carrier insurance hassle, delays, and service, it might be time to give Navidium a spin. Trust me, it's a rare win-win app in a sea of options.